Contact information
Contact Flash Cycling
Our customer service team can help with product questions, orders, delivery, returns, refunds, and website support.
Business and customer-service address
Flash Cycling
Sandhofer Straße 176
68305 Mannheim
Germany
UK fulfilment and approved returns warehouse
Flash Cycling Fulfilment
Units 16 & 17, Balmoral Industrial Estate
River Road
Barking IG11 0EG
United Kingdom
The UK warehouse is not a walk-in shop or general customer-service location. Contact us before sending a return.
Website contact form
https://www.flashitaliacycling.nl/pages/contact
Chat support
Chat support is available through our website when an agent or automated assistant is online.
Our preferred contact method is the website contact form. When contacting us about an order, include your order number and the email address used at checkout. Do not send complete payment-card details.
We aim to acknowledge customer enquiries promptly during our operating days. Response times may be longer on Sundays and UK public holidays.